We tried to use it - broke the standard customer center functionality though. Our customers who wanted to use the customer center could not view any transactions created while the SuitePromotions feature was enabled. Even if we disabled it again. 😐 That's now in as an enhancement request and we were told to use Advanced Promotions. Which because we had SuitePromotions active before, has some flaw which won't allow us to even get to the Promotion creation page since SuitePromotions was previously active.
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Caleb Fong
01/28/2020, 6:48 AM
Yikes! Ok, good to know I should be a little lery of it. It sounds rad, but maybe not quite fully baked yet.
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lia.gelder
01/28/2020, 3:34 PM
Definitely be wary! It took us about a year of debugging and e-fixes before we were able to adopt successfully (We don't have customers using the customer center, and SPs are working fairly reliably on our SCA site now)
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Caleb Fong
01/28/2020, 4:49 PM
Our use is relatively simple, we're not using any of the extra 'centers'. Mostly I'm hoping to make it easier for our web store to pass more than one coupon code over to NS for correct processing.
Still, as long as the current promotion system is working I'm not overly concerned.
Caleb Fong
01/28/2020, 7:43 PM
Thank you both for telling me about your expereinces.
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Steve82
02/12/2020, 12:22 AM
Used it, wish we hadn't!
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Caleb Fong
02/12/2020, 5:27 PM
So since we're all going to be on the new system in November, have y'all seen any improvements?