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I am stuck in a situation. When i login as an admi...
# general
a
I am stuck in a situation. When i login as an administrator i can see a PLUS sign which allow to add package definition. BUT when i login using a custom role then i don't get this option to add package definition.. Asked SPS but they said that its the role permission issue .. while permission are set to full for package definition .. Can anyone help regarding this issue !!
b
which permission model is setup on the custom record
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message has been deleted
where can i find permission model ?
b
on the custom record type itself
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this?
b
yes, that record should be basically public
a
where can i set it public ?doesnt seem to have an edit option
b
you probably want to read the help link closer
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No Permission Required

    This option indicates that it is considered public and all users can access this custom record type.
👍 1
a
Thanks alot for help sir ..I will go through that link . Thanks again you saved my time that i might have wasted searching for the answer ..
Could it be the reason that the center assigned to the custom role doesn't have an option to add this specific custom record ? Everything else looks good.. I have noticed that this custom role has center assigned as Shipping Center
b
whats the internal id of the package definition custom record type
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customrecord_sps_pack_type
b
thats script id
internal id is the number
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id=380&e=T
from url
b
that should take you to the new record page for that custom record
a
yup.. can access it using custom role 😞
but this plus sign is not visible in this role .. i don't understand why ..
b
what does the field for package definition look like
a
ok one nothing i noticed .. I can search and go to add package definition in the administrator but can not find add package definition page in custom role
like this .. one on seperate page and one using + button that is only available in administrator account
b
being able to access the list of custom records (https://system.na0.netsuite.com/app/common/custom/custrecords.nl) is controlled by the Setup > Custom Record Types permission
to my knowledge it it not required to create custom records
its only used to access the custom record type itself
a
can i access the list of center types ?
may be this would have any restrictions ?
b
not that i know of
center type should change which tabs appear at the top
a
is there any setting in the custom record that controls the visibility of the plus button .. Package defination is accessible through the link .. but the only issue is the + button which is visible in admin but not in custom role
message has been deleted
everything else looks good .. only issue is the visibility of this button in the custom role
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the plus button creates a new option for the field
a
yes
b
usually it appears if you can create the custom record for the option
its why i asked if you can create the custom record using your custom role
a
Yup i can create a custom record for the option using the link .. Doesn't look like a permission issue .. I wouldn't be able to create the record if that was the case.
Its a third party solution may be there is an inherent issue ...
b
what does the field for package definition look like
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like this
its contained within an other custom record type named package ..
Package Defination Custom Record Type
b
the custom field is the thing you highlighted yellow in the custom field list
its a link to the custom field
a
this?
b
dunno what to tell you, all looks normal to me
👍 1
a
Ok sir .. Thanks alot for your help. I might have to report this issue to the solution provider may be he could have an answer .. Thanks Again sir for your time and help.
s
What if you check the box "allow quick add"
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