has anyone managed to link an invoice back to it's SO ? (Invoice's customer was changed by an end user & now reverted back)
s
Sandii
01/23/2020, 9:16 PM
Not sure what you mean by link back to it's SO but there should be a
createdfrom
field that links the SO to the invoice
c
Christian W.
01/23/2020, 9:18 PM
What I think he means is that when you change the invoice the changes are not reflected on the so.
m
michoel
01/23/2020, 10:11 PM
Once you break the link there is no going back. You have to close the sales order, delete/reverse the fulfillment and treat it as a stand-alone invoice.
s
Stefan Antony
01/24/2020, 1:04 AM
Thanks michoel. Yea was hoping there was a tweak for it. cheers
m
Mrudul
02/04/2020, 11:43 PM
I have seen instances where if you change the Customer On Invoice (using Script) before creation, then it will keep the link.