So I'm pulling my hair out trying to figure out wh...
# general
r
So I'm pulling my hair out trying to figure out what's wrong with NS online orders... They just do weird things compared to normal (hand-keyed-manual) orders. Anyone else feel like this? Newest problem is the "Order Received" emails being sent out to customers don't have the cost of shipping in the
${salesorder.overviewTable}
field. However, "previewing" the email through the front-end shows it just fine. So from the customer's perspective, their "order summary" email shows a lower price than what they're being charged, and they're understandably upset.
k
Is your shipping total calculating after submit?
Note- your shipping method is different.
You could turn off the sales order total confirmation and build your own
r
hrm... these messages never got to me until I just looked. Actually the methods are the same, buuuut NS online ordering is pulling a different label field for some reason that is different from when I preview it. This is an order I placed and immediately did the "preview" on from the back-end
In the meantime we just added a disclaimer to the template saying it didn't include shipping charges (if applicable) for the order total. And yeah... it looks like we'll have to build our own (sigh)