What's the trick for issuing a customer refund che...
# general
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What's the trick for issuing a customer refund check for an open balance? The customer has a negative balance, so we create a customer refund and apply the payment to it, but the accountfield defaults to "undeposited funds" because of the payment method records settings, and it won't let us change it. We tried to deposit the customer refund to see if that would do the trick, but the customer refund is not updated to reflect the account it was deposited into, and it doesn't show in the print queue. This process has changed since we last printed a customer refund check, as depositing customer refunds was (according to our accounting department) not an option last time.