How do you find an email template that has been se...
# generalj
Joanne Woolley
11/12/2019, 10:28 AMHow do you find an email template that has been sent from system@sent-via.netsuite.com? I have looked i email templates and System email templates. Thanks
k
KevinJ of Kansas
11/12/2019, 12:39 PMDepends on which template you are wanting to modify...
KevinJ of Kansas
11/12/2019, 12:39 PMAlso - if users are sending emails and it's tagging it with that, it's because you don't have DKIM set up
j
Joanne Woolley
11/12/2019, 1:08 PMThanks the email is sent when a customer/lead has changed salesman. I think it is automated. we need to amend the template.
k
KevinJ of Kansas
11/12/2019, 3:21 PMI'm not aware of any native templates for this. I'm guessing you need to look into scripting or workflows to see if this has been done.
j
Joanne Woolley
11/12/2019, 4:10 PMThanks you I will investigate.
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