Somehow, NetSuite triggers off of the assignee changing to check the Notify Assignee by Email box (sendemail). I tried creating a workflow to uncheck it after the assignee is changed, but it seems to have no effect. The box is checked anyway.

@scottvonduhn If all else fails, teach your team how to use filters in gmail, outlook, etc. Tell them this is a test of their technological competency. 😁 I'll take a peek on an actual solution as soon as I can get logged in again netsuite . But seriously, everyone should know how to use email filters by now.

Yes, we have discussed that as one possible solution if it can't be done in NetSuite. Sadly, each new hire will need to set up the same rules, so it won't be permanent. There are also some emails they DO want to get (from Cases, not Tasks), which might complicate the rules.

@scottvonduhn check out "Disable Email Notification Sent to Task Assignee when Assigned To field is Modified" SuiteAnswers Id: 18373

Thanks, I'll try that and see if it does what we want!