Hi all, am facing below issue when logging in to t...
# administrations
suitecore
02/15/2023, 1:30 PMHi all, am facing below issue when logging in to the account. did anyone faced this today,. How to fix it?
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Gregory Jones
02/15/2023, 1:30 PMs
suitecore
02/15/2023, 1:31 PMsandbox is working fine
suitecore
02/15/2023, 1:31 PMonly prod am seeing this issue
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Gregory Jones
02/15/2023, 1:32 PMsame. sandbox must be hosted elsewhere.
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suitecore
02/15/2023, 1:32 PMok is there a way to find the hosting location?
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Gregory Jones
02/15/2023, 1:34 PMNot sure, but you can probably find that in the #C29GDT351 channel.
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suitecore
02/15/2023, 1:34 PMok thx
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Dan Curtis
02/15/2023, 4:06 PMYou can find your datacenter location (when your environment is actually working) by doing a "View source" on any NetSuite user interface page, and scrolling to the very bottom.
Dan Curtis
02/15/2023, 4:08 PMmessage has been deleted
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Dan Curtis
02/15/2023, 4:08 PMBOS is Boston... PHX is Phoenix, etc.
Dan Curtis
02/15/2023, 4:09 PMThis only works if your datacenter is online though. 🙂
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Sam-I-Am
02/15/2023, 6:06 PMBeside looking up the source Setup>company>company information - also shows the data center location.
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