We're wanting to show the barcode version of the Item fulfillment document number. currently the sales order number is the barcode value. we need it to print in a certain area to pull off a label to put on packages
j
James Morris
10/07/2019, 6:33 PM
@Joshua Lane 1. Check the custom form you're using with the transaction 2. Check the custom form and make sure that you're using/editing the right template 3. Check your preferences setting and make sure that you're printing to PDF or HTML as appropriate if you're using different templates for those
James Morris
10/07/2019, 6:33 PM
There's a few more troubleshooting steps, but that's the basics to start
j
Joshua Lane
10/08/2019, 5:15 PM
james, thanks for your help this far.
Joshua Lane
10/08/2019, 5:16 PM
I've confirmed those preferences are all in line. do you have any ideas on what it might be? if i rearrange stuff nothing seems to changfe on what prints