Does anyone have an example or a real life use cas...
# general
l
Does anyone have an example or a real life use case of custom revenue recognition event functionality of ARM? Thank you.
k
yes, sure. It is all about the use case. In my case we had a rigid moving rev rec of always recognizing rev in Dec but not in any other month and start/end dates could be any). We tried custom rev events first, but then it did not work properly (do not recall details why). So we had to a script then with custom record having that table showing all options where Dec is the 100% rev rec month. Hope it makes sense, @Luis ๐Ÿ™‚
r
I worked with someone once who supposedly could not recognize revenue until the item was received by the customer. So they set up a custom event that was ship date + a certain number of days, depending on how far away it shipped.
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k
@RJMNS this is so common, we just tell to recognize on fulfillment and be done with it, not material enough. but if it does become material, yes, thatโ€™s where that custom rev rec event comes in, like fulfillment date plus 7 days
but when the client hear it is a CO they go back ti โ€œah, fulfillment date is okโ€ ๐Ÿ™‚
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l
Ohh that makes sense. They are indeed for any revenue recognition events other than any of the standard events like billing, item fulfilment, etc. Thank you, both. As always.
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Does it always require a custom record or probably a custom transaction type? In you case, @RJMNS, where did you store the receipt date?
r
It's been literally years since I dealt with it, but doesn't the custom trigger have a date box? I think it was there. If not, then I don't remember.
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but when the client hear it is a CO they go back "ah xxxx is ok"
Yeah that definitely sounds familiar @Karina. How much is it worth to you?!
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