How long can a transaction be kept in Edit mode be...
# generalp
pen one
02/13/2023, 7:50 PMHow long can a transaction be kept in Edit mode before whatever changes you make are not being saved? I have a couple of users who enter in multiple amounts of line items and sometimes step away from their desk before saving an then go back and get an error message when they go and saved. trying to find out how much time they have before they need to save or unsaved data
m
MGBC
02/13/2023, 7:53 PMWhat is the error they get?
p
pen one
02/13/2023, 7:54 PMYour record could not be saved. Go back.
And when they go back all their items are gone.
m
MGBC
02/13/2023, 7:56 PMUnder Setup > Company > General Preferences there is a IDle session timeout setting
MGBC
02/13/2023, 7:56 PMmessage has been deleted
MGBC
02/13/2023, 7:57 PMi think that is what they are hitting
p
pen one
02/13/2023, 7:58 PMyup. i have it defaulted at 3 hours but they still go the message.
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