The customer is sending thousands of requests per day to NetSuite from their system. We tried to process the requests (it is a shipping company, they record shipments) and create journals right away, it was very slow. So we have multiple steps to handle that number. We are trying to reduce the number of records now. We have for example custom record called Shipments and a journal for each one of those shipments. We will just put the shipments details on the journals, and have one record instead of two. But we also want to know if the middle step where we save the JSON, process it, then delete it... counts as a transaction or not. Or the record has to stay for a month to be counted?

I think the tier limit is only for transactions. A custom record is not a transaction only your journal is

I thought creating and updating anything is a transaction.