We have an issue with our System Email Templates n...
# suitecommerce
t
We have an issue with our System Email Templates not showing the correct item information on orders with multiple items. The first item shows up fine, but the second or third items have the same Item description as the first. The quantity is fine, the cost is fine, and the picture of the item is fine, its just the description. How do I fix that.
b
You should be able to see which fields are available in the dropdown list.
t
That is not the issue, the issue is the same description is use for the 2 and 3rd items on the order, each item should have its own description. When I hover over the text which is a URL the URL is correct, but the visible text is not.
b
Which field is that? I do not see description on the image.
t
There is 2 images, 1 is from the System Email Template within Netsuite, the second images is the Website Order Received email the customer got, on the second image, the lines that I have highlighted are the lines that should be different for each item, the first item is correct, the other 2 are not. We are pulling this info from the Web Store SubTab of the Item record. The field that it is pulling is correct, we need it to pull the correct value for each item. Not sure how else to explain this
b
I use this:
Copy code
<#list salesorder.item as itemline>
     <a>${itemline.item}</a>
</#list>
Not sure which property you are using in that template.