Looking for any advice for integration platforms. ...
# integrations
a
Looking for any advice for integration platforms. Currently looking at Celigo, Workato and Boomi. Any thoughts on these 3? Or other platforms I didn’t think of? Thanks
t
I might be bias..... lol
But in all seriousness, I joined Celigo about a year ago now. I came on board because I used it for about 4 years and wanted to join the awesome team. You should definitely explore your options and I'm happy to help if needed.
p
what systems are you trying to integrate with NetSuite?
a
All the popular ones. Shopify, Amazon, Bamboo HR, ADP, Slack, Google Workspace, Salesforce, BigQuery and probably some sort of P2P platform
p
I would see which product has the best built-in connections for what you are looking for. We use Boomi but we primarily connect with Salesforce. It has worked well for us
j
We were with boomi, went to workato. Others it's worth having a look at are jitterbit and mulesoft. I don't know if power.automate from microsoft extends that far out, but it might be worth looking at them too. I found both boomi and workato pretty easy platforms to get to grips with. The way an integration is written in workato appeals more to the way my brain is wired, but I'm sure others would feel the opposite. Boomi seemed to have a more mature list of connectors but workato felt much more actively developed. The boomi consultants we got were nowhere near as good as the workato consultants. Like workato consultants were happy to write code in netsuite to facilitate integrations. Workato after 3 years came back with a revised pricing model (and fair usage model) that was nothing like as competitive as our initial deal, which was very disappointing. Until there's some kind of universal standard markup for an integration, I guess you're always at the mercy of things like this though as you're trapped on the platform you pick (depending on your commercial terms, I suppose)
a
Thanks @Jon Kears very helpful. Did the Boomi pricing stay pretty flat or at least what you expected?
j
Yeah the boomi deal stayed identical for every renewal we had it - but for full disclosure, our Boomi instance was only doing finance integrations, whereas our move to workato was prompted by an enterprise-wide integration push. I guess Boomi thought we were a flight risk. Also as we hardly touched the boomi cloud (we were mostly using on-premise atoms) their cost base wouldn't have felt any heat
r
@Jon Kears did you stick with the new pricing for Workato or are you still considering it?
j
we are still using Workato, but we had to scale back the frequency of some of our integrations (and in a couple of cases, their depth). More an annoyance than system-critical for us. Especially galling when they were developed by workato consultants! What I would say is that we are re-evaluating IPaaS vs build on our integrations for many bits and pieces now that would have been absolute no-brainers under the old deal.
a
We are evaluating a lot of solutions and Workato is easily double all the others. Not sure I see the ROI there but I’ve never used it so maybe I’m just missing something
j
that's interesting as they were really competitive when we first engaged with them...guess they were trying to build market share? 2019 I think it was we first got them in
a
Yeah must have been. The were 4x the cost of Celigo 😳
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r
Yeah. Definitely look at Celigo.
s
mulesoft isn't cheap, but from the ones I've looked at it's the most technically flexible.