Anyone experiencing slow netsuite performance yest...
# performancet
Tan Tuohy
02/08/2023, 1:45 PMAnyone experiencing slow netsuite performance yesterday and into today?
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Justin B
02/08/2023, 3:51 PMStill really slow for us. Multiple users in multiple geographies. Moving from Chrome to Firefox has made a huge improvement to page load times for all who have tried it 🤷♂️
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Tan Tuohy
02/08/2023, 4:18 PMFor loading transactions, custom record records, item records--really slow in chrome. Limited testing with firefox and safari things seem to work normal as far as loading. Very strange. We don't have many users.
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Justin B
02/08/2023, 4:37 PMAPM showing average response times for many records in the 20-50 second range. I just opened a NS support case
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Tan Tuohy
02/08/2023, 5:25 PMThe loading time for us when waiting is around 2-3 minutes just using my phone timer.
Tan Tuohy
02/08/2023, 5:31 PMFunny-ish, we are in Boston data center also.
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j
Justin B
02/08/2023, 5:38 PMOften the case seems to be that the page will appear fully loaded, but the icon on the browser tab spins for quite a while and prevents user from interacting with the record: using the Action drop-down, switching between subtabs, etc
Justin B
02/08/2023, 11:43 PM@Tan Tuohy are you using Box.com NetSuite bundle by any chance?
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Tan Tuohy
02/09/2023, 11:02 AMYes we do.
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