Hi all - when is everyone upgrading to 2019.2? We...
# general
j
Hi all - when is everyone upgrading to 2019.2? We're supposed to be allowed to choose our release date and NS support is telling me that 10/18 is the absolute last release date. I'm a little skeptical, because in years/releases past, they've been rolling XXXX.2 releases well into November and sometimes into December.
j
ours is 10/18. interesting that they said you could choose - i've requested this in the past and they told me i have no control over it. unless it's an option with a higher level of support or higher overall agreement?
j
Yeah, you have to be a tiered account. Which didn't used to, but now this year comes with a 30k-50k additional charge on top of all your other licensing
👍 1
k
Tiered accounts have always been expensive. I didn't think you got the option to choose your date until you hit private server level though
j
Used to be that you just got a tier based on your overall footprint/value to NetSuite and it didn't cost extra, but I think only Tier 1 and Tier 0 got to choose. Now that they've officially instituted them and started charging everyone through Tier 3 gets to choose.
table on page 2, the "upgrage phase" row
@KevinJ of Kansas also, just fyi, something I learned at my last place the "private server" is really still a shared sever on the backend, they basically just prioritize more resources for you.
k
Well that mostly makes sense
m
The 2019.2 Release will start going live for 5% of customers on July 29, 35% on August 16, and the remaining 60% on September 16.
According to rfsmart blog, though I am not sure where the get that from