Check your internal ID s I'm not aware of any native fields for pick and pack date on sales order
a
Alpha Leung
08/28/2019, 12:26 AM
They do, yellow box is the pick pack ship date from SO, the black box is the related item fulfillment. Those 3 fields only refer to the item fulfillment date
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KevinJ of Kansas
08/28/2019, 12:42 AM
I mean, add those fields to your search in a formula field and share those IDs. This sounds like a custom formula
KevinJ of Kansas
08/28/2019, 12:43 AM
Or custom fields
a
Alpha Leung
08/28/2019, 1:57 AM
The IDs are, pick date {tranpickeddate}, pack date {tranpackeddate}, actual ship date {transhippeddate}
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KevinJ of Kansas
08/28/2019, 2:26 AM
Guess I'm wrong. Those ids look native. I'd call support and report a defect