I am trying to get a better understanding on how item commit works in NetSuite. We had 2 QTY for a product in stock that was committed to Sales order 1 and Sales order 2. Sales Order 1 shipped out. This left 1 QTY in stock. On the commit order page sales order 3 was mass committed. This led to the system recognizing QTY on hand is 1, QTY committed and Quantity on Order 2. I am trying to figure out if the system has a hard commit and a soft commit and how a item can be committed on two different orders instead of 1 being back ordered. Thank you.

Had order 1 fully shipped or was it just picked? Will show at committed till it "ships" Also can't see QT Backordered in that screenshot.