@sdp126 Complete guess here, but are there any options in the NetSuite mobile app to add a photo as a file directly?

I havent checked, but the app was very limited when I tired using. Plus I need to do about 10-20 pics per order. usually

Fair enough, probably best with an external 3rd part option. Take a look at https://www.devicemagic.com/ - used this before for a complete end user data capture