Bit of an odd one, had a script that called to a file in the cabinet via "https://system.eu2.netsuite.com" which has worked for a couple of years, today a user was getting 404 from the link, updated it to the newer company number based url ""https://xxxxxx.app.netsuite.com" and it worked fine, now that no longer works for some users. anyone got any ideas?

what kind of script is it? Is is possible to just use a relative url?

it's just a suitelet with a link to the file in there after it generates an excel file

some users work and some don't? Maybe they have the old one cached? Try CTRL+F5?

I've moved it over to a relative url and had them hard refresh, still not working for some users, fine for myself though. strange

normally i would say permission issue

Was my first thought, it's been fine for years on multiple roles is the oddity. I will continue playing with it and throw a ticket in if it persists