Hi all, We use autogenerate for our invoice docume...
# general
a
Hi all, We use autogenerate for our invoice document numbers. Recently the number of digits jumped up from 8 digits to 12. Manually changing an invoice # to 8 digits (allow override is checked) doesn't help. Anyone know anything about this?
d
check the Set Up Auto-Generated Numbers page (under setup > company). I've had this happen, if someone overrides the number to a higher one, new transactions will continue from that higher number. To fix, reset the 'initial number' for invoices back to the next available 8-digit number
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a
Many thanks from our billing team and customers - that worked, thank you!
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