Wondering if anyone else is noticing this... We us...
# general
d
Wondering if anyone else is noticing this... We use weekly timesheets to track time on cases and projects... we have internal cases that have employees as "customers"... when entering time via the weekly timesheet, the user is not able to select an employee name in the "customer/project" field to populate the list of cases attached to that "customer"... I don't track time myself, but it seems those names would be available if you could use them as customers on a case...
f
Are the projects with employee names using/linking to the Employee Record - if so sounds like maybe a permissions (view employee record) / but that opens a can of worms as to who can see what on the employee records.
Back when I was using Timesheets - we just created internal projects under a Customer set up as us. Company 123 & then used the naming of the project to further breakdown Company 123 Project # 12 / Jimmy Smitts Investigation
d
Well, these would be cases... kind of like the native "Help Desk" cases... of course I don't think you could log time to those, now that I think about it...
f
Ah misread the cases part / I don't know if you can log time against a case (don't use time here)... hope you can resolve 😁
d
Thanks!