Any tips for getting best price estimates for NS m...
# general
s
Any tips for getting best price estimates for NS modules when dealing directly with NS (no partner)? The price difference is a lot going from one company that uses NS to another. Doesn't seem like there is anything that can be done either or is there a way to get good rates/discounts for a particular module?
c
competitive bids?
m
Every NetSuite customer will negotiate their own rate, either directly, or through a partner. That rate is then applied to all future upgrades/modules - if it’s a larger upgrade, you may be able to renegotiate, but generally, unless it’s at the same time as you’re renewing your contract, you’re pretty much stuck at the original rate.
s
Thanks! There is no way of moving the account to a partner to renegotiate? Just feels like we have no leverage or wiggle room and have to accept whatever price is provided
m
You could ask a partner to take over your relationship, but there’s very little motivation for them to do so - and NetSuite do have strict processes for doing this which makes it very onerous. The difference you’ve seen is likely to be due to the size of the contract between the two companies you have worked with, giving one a better rate then the other. Once you’ve negotiated a rate, going back and asking for a better one, is always going to be a challenge. Not sure NetSuite is that unique with this. Probably better to look at the ROI that the additional functionality will bring to the business, rather than the outright costs.