I have several Sales Order with the same Document number. I’ve set up the auto-generate number setup to override just to change one of the transactions. I’m trying to do it through a cvs import but it’s giving me an error of “could not find record with internal ID=...” however, I do have the correct ID. Is this not possible by csv import?
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rustyshackles
04/17/2019, 4:28 AM
Can you share your mapping screen
👍 1
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Mario
04/17/2019, 4:45 AM
How do I attach a pic here? Using my phone
Mario
04/17/2019, 4:46 AM
Internal ID —> Sales Order : Internal ID
Mario
04/17/2019, 4:47 AM
Document Number —> Sales Order : Order #
Mario
04/17/2019, 4:47 AM
That’s all the mapping
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battk
04/17/2019, 4:52 AM
looks normal, the only thing i can think of is that your internal ids got messed up with number formatting if you modified your csv file with spreadsheet software