Hi guys! Quick question, is there a way to change ...
# advancedpdfb
Berenice Domínguez
12/23/2022, 4:53 PMHi guys! Quick question, is there a way to change the "from" email address in an email template? Currently the "from" is donotreply@mysite.com
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Michael McNamara
12/27/2022, 8:00 PMYes. It can be changed to the user email or a static email address.
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Berenice Domínguez
12/30/2022, 8:09 PMHi!! Thank you, it'd be great to add the sales rep on that field the one that is assigned to the client? Wither for web store and manually placed orders?
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Michael McNamara
12/30/2022, 8:28 PMYou know, if you are using a template by clicking “email” on the transaction, then the rep would be automatically be set as from if the rep is the user
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Michael McNamara
12/30/2022, 8:34 PMIf you want to schedule transaction emails to go out. I use a send email workflow and set the sender from the sales rep field
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Berenice Domínguez
01/03/2023, 7:34 PMHi @Michael McNamara how are you? Happy NY!!! Question, is there a way to use the sales rep email address as "reply to" when the customer places a web order?
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Michael McNamara
01/03/2023, 10:01 PMHi there! What template are you using?
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Berenice Domínguez
01/04/2023, 8:35 PMSetup > Company > System Email Templates > Web Site Order Received (it is a custom email based on this other template: Standard Website Order Received)
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Michael McNamara
01/04/2023, 8:50 PMWell, under company >> email prefs, there is a selection for where the email will come from
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Berenice Domínguez
01/05/2023, 1:16 PMYes, i have that set up like that! 🙂 Thank you!
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