Does anyone use both Channel Advisor and Avatax? ...
# general
k
Does anyone use both Channel Advisor and Avatax? I am having quite the time trying to figure out how to pull in the Amazon tax to Netsuite as it is imported without Avatax firing and changing the tax amount.
c
to stop Avatax you would need to force the tax code to NOT be an Avalara one
potentially you could try to mark as Not Taxable but I dont know if that works anymore
e
We had to set up Imported Tax with a zero value for Amazon orders when we had Avatax.
k
Was that during a time when Amazon charged tax and if so how did you get that into Avatax?
The problem with forcing the code to not be avatax is it doesn't seem like channel advisor brings the taxed amount in no matter how we set it up. If the taxed amount on avatax would import to netsuite we could probable import the tax to avatax from amazon. Thanks for the feedback i appreciate it.