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hey everyone i have question is there a way to sync *PDF/PNG/JPG attachment from Zendesk* to *Netsuite* using *Celigo*

<@U03V0UT07BN> Are you able to get the attachments out of Zendesk? If so, then there are numerous articles in our Help Center — search for “file cabinet”

I believe you will first upload the files to the file cabinet and then attach them to the appropriate NetSuite record.

I’ll ask <@U03HQ088UKY> to chime in if he has a better example to share.

<@U03V0UT07BN>, you would need to:
1. ping the zendesk ticket attachment url to get attachments for a ticket <https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-attachments/>
2. once you have the url of the attachment, you can then make a HTTP connection to GET the blob. Basically make a GET call to the attachment link
3. once you have the blob, you have to upload to netsuite file cabinet
4. Once you upload to file cabinet, you have to make another step to attach the created file to the record you want

<@U6Z6JJ6LB> <@U03HQ088UKY> Thank you so much for your help:saluting_face:

<@U03HQ088UKY> may i ask how is there doc that shows how to get blob

You may have to do some of the work yourself, Driss :wink:

<@U6Z6JJ6LB> haha thanks matt yes of course