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Title
k
Krish
03/11/2019, 7:47 PMnetsuite support case
w
Wolf
03/11/2019, 8:11 PMYou need to be given permission by your administrator; I believe only ~4 people per account can get this permission. Once you have this, go to Support > Support Overview, then click NetSuite Account Center, then See Support Cases, then New Case.
Also you need to be logged into production, you can't get to Account Center from a sandbox account.