This site was built to compliment the existing NetSuite Professionals Slack Community by adding a means for members to easily find answers to common questions and to create a searchable database of those questions and answers.

NetSuite Professionals

You need to be given permission by your administrator; I believe only ~4 people per account can get this permission. Once you have this, go to Support &gt; Support Overview, then click NetSuite Account Center, then See Support Cases, then New Case.

Also you need to be logged into production, you can't get to Account Center from a sandbox account.