Morning everyone - Does anyone know how to grant a...
# general
b
Morning everyone - Does anyone know how to grant access to view inactive items on saved searches? I have a new user with full access, who cannot see inactive items when running saved searches. Have given them Full premissions on items without any luck.
j
@bjensen My understanding is that there's no special permission necessary. Did you try having him set the "Include Inactives in global and quick search" option in Home > Set Preferences? If not that, then probably there's a filter or Criteria on the search that you're overlooking? E.g. if you put Inactive = No on the criteria, no one's going to see inactive items
Also - for list view searches there's usually a "show inactives" checkbox next to the export options that is defaulted to unchecked.
b
Thank you!