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r

reptar

02/08/2019, 6:30 PM
Unrelated: I have an employee that claims she can't edit cases more than 30 days old. I don't know of any reason that would be the case. Are there any NetSuite features which limit case editing by date?
m

MySuite

02/08/2019, 8:48 PM
Setup->Support-> Support Preferences | Case Lock out
r

reptar

02/11/2019, 1:36 PM
Thanks