In most of my custom records, I have the option checked for "ENABLE MAIL MERGE". I many cases I'm using Workflow to send Emails against my custom-records. They work. However. The only way for me to ever see the sublist of Messages on the Messages subtab on a custom record is for me to toggle to the Full Access role. I cannot determine anything about the setup of the custom record, the custom form on the custom record, or the custom role I am using that would prevent me from seeing the messages sublist when using a custom role. Only Admin and Full Access can see the sublist on Custom Records. I can see Messages subtabs/sublists on things like Customer and Transaction records, just not custom unless I'm on Full Access. Any ideas?