Hey! We have a number of instances where we have the same customer in multiple subsidiaries. Example, - Ireland for Euro - UK for GBP For these customers we have projects and support cases. Therefore we cannot use the multi subsidiary feature. How do ye handle this? The confusion really starts when the Customer Contact A exists in both. 1. We can’t use case capture because the system doesn’t know where the case should land 2. If we assign the contact access to our customer portal, it has to be 2 different logins. It’s confusing for our support team so I can only imagine how frustrating it must be for the customer.