i ve noticed our custom invoice form s layout messes up when

Question

i ve noticed our custom invoice form s layout messes up when we select a customer based on US subsidiary i can t quite figure out why this might be any pointers for troubleshooting

rsm_ryan_meyer · Answer

Some forms will change slightly based on what country you have selected on the subsidiary record of the customer used on the invoice For instance the US version doesn t have any support for VAT codes by default but if I select a UK or EU customer the form will update to include fields for VAT and related I m guessing the reverse is happening for you I m not sure what you mean by messing up If the system is getting stuck or something I m guessing it s happening when it s trying to switch to the country specific form

mg2017 · Answer

hey thanks for the input what i meant was that my fields go all over the place

mg2017 · Answer

you maybe right as we some tax fields do not appear when a using a customer with a US subsidiary but the line items layout is OK just the form where some fields stretch below the summary section can t seem to paste an image here

mg2017 · Answer

we only have 2 forms based on two slightly different business models maybe i should consider creating a US specific form is that what you have