Hi, I am trying to send an alert anytime there is a reduction in total in a Sales Order for any reason except if there was a discount applied on the order. To accomplish this, started with a simple saved transaction search to send Email (Send on Update) -> We use system notes to build the criteria: system notestype change, system notes: total-> Challenge: each time I change something other than total on the order, it sends an email because the system notes criteria still satisfies. One more challenge: The Discount Total field that we have in main section cannot be put in the search criteria. I wanted to put something like: Discount Total is empty. Can anyone help?