01/25/2017, 8:49 PM
Is there an elegant solution for handling backorders? Default behavior seems to be to fulfill backordered items individually as they come in. Here's an example: If I have a 20 line order and 8 of those lines are backordered, we send out 12 items. Now, Netsuite will attempt to fill those other 8 lines individually as they become available... which would essentially create 8 separate shipments. What we need to have happen is to somehow flag the 8 backordered items as "ship complete". Is this possible?