Does anyone know how to remove this personalize button from a custom record? It doesn't show up on WF as a button and it doesn't show up on the custom record under "Actions" so I'm not sure how to get rid of it

Is it added via Script?

@jen it's just a way to move the order of sublists around on the form but they don't want to give customers that option. The form wasn't made through a Script

that looks custom / doesn't look like anything I've ever seen on a form.

This button looks standard to me, not that I've seen it before but buttons added by script or workflow have this bar separating them from the standard buttons. Defaults on the left and custom ones on the right. (My languague it's portuguese)

@Tristan Day it's not custom. It's on every transaction. It's just usually part of the page+ button, but in this case because the role is customer center, they dont have any of those permissions that would need the page+

Wait, I thought you said this was on a custom record, not a transaction

@jen it is on a custom record, but it's the exact same butotn that shows up on any record. It's the personalize butotn

weird. I’ve never seen that button

@jen You've never seen the page+ button on a transaction?

I’ve never seen the Personalize button

@jen it's usually not it's own button. It's only because the permissions for that role is so restricted, the role can't do any of the actions underneath the page+ button other than "personalize". You can see "personalize" as an option under the page+ button on any transaction