Hi All, one question, I need to create a web service user in the Netsuite. I would like to know what is the best practice to create the user with the email address? Is this something needs to be create a user with the shared mailbox?
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scottvonduhn
07/07/2022, 3:27 PM
The email address does not have to be a real one, it just has to look like one. We typically create a fake email address that describes the Integration on the left side, and uses our company’s email domain, something like:
WebAppIntegration@ourcompany.com
scottvonduhn
07/07/2022, 3:29 PM
I can’t say if that is “best practice” or not. Ideally there is a real email address behind it, and it forwards to a team or administrator, just in case.
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Charan
07/07/2022, 3:49 PM
Thanks @scottvonduhn .That help’s. Does it cost a license to create a user with fake email address?
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scottvonduhn
07/07/2022, 3:50 PM
yes, it will use a license
scottvonduhn
07/07/2022, 3:50 PM
if you want to avoid using an additional license, you’d have to add the integration to an existing user, but there can be problems with that, if the user then leaves the company for example.
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Charan
07/07/2022, 3:54 PM
Thanks @scottvonduhn for the details. Appreciated for your response!