Hi all, We need to make an edit to a journal entry...
# accounting
m
Hi all, We need to make an edit to a journal entry in a closed period. It's a non-GL change, but we can't seem to edit it with a role with Allow Non-GL changes (locked). Do you know what would cause this? Any way around it without opening the period? The closed period allows non-GL changes.
k
Has the Override Period Restrictions permission been enabled as well?
m
@martha what role are you doing this with? Should be fine with Admin role
r
Is it a reversing entry? I don't think you can edit those, you'd have to edit the originating entry.
m
Hi all, It's not a reversing entry. We have approvals on for JEs. Editing the record will make it so that the status goes to “pending approval.” Could this be the source of the issue?
s
your approval workflow might have a Lock record action after the approval (best practice). Just add an exception for certain roles in that workflow action
m
Thank you, all!