Any suggestions of how to handle discounts for orders that include products with different tax rates? At the moment our ecom sourced orders have the total discount calculated then posted to NS as a single discount item. However if the tax code on the discount item is different to the products, the total is calculated incorrectly. If we changed the rate against the item it would be complex for order level discounts as they'd need to be spread across each item... it would also mean it results in a reduction of sales value, rather than a positing to our discount GL code. Any suggestions here? I just want to post a total discount which is deducted from the gross amount regardless of the tax code of the products

So there's 2 types of discounts Header level • you would use this when applying a discount to all items on an order • This item can be set up without a tax schedule but this does cause some issues on the vat return • So best to set this up with a standard rated tax schedule • The discount will be split proportionately across the items Line level • if you are discounting a specific item then add a line level discount item directly under the item you are discounting. This line level discount has to have the same tax code as the item above it. This can either be achieved by scripting or you could configure this within your e-commerce integration Also I prefer to use non posting discounts as opposed to posting discounts as non posting discounts report better in my opinion