Did Netsuite change the fact that a token can't be...
# generala
AK47
06/22/2022, 2:56 PMDid Netsuite change the fact that a token can't be assigned to an administrator role?
AK47
06/22/2022, 2:57 PMi'm trying to create a token to TrueCommerce, but it can't connect. Every time i've done it in the past, i've used Administrator as the role. I tried creating a new role and I gave it permission to login as token, and anything else related to token...still no dice
AK47
06/22/2022, 2:57 PMany ideas?
j
Jonah Ludas
06/22/2022, 3:48 PMFor my company, when we needed a token for an integration, we made an integration role to assign the token to.
My understanding is that there are 2 ways to add an access token which are as follows:
1.) globally tied to the user at the top level
2.) tied to a particular role the user has been assigned
It should be tied to a non role based administrator account. Hopefully this makes sense. DM if you have more questions!
n
NickSuite
06/22/2022, 4:27 PMYou should go to "Manage Access Token" page. From there you can generate the tokens with Admin role.
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AK47
06/22/2022, 5:43 PMthanks @NickSuite I learned something new today
AK47
06/22/2022, 5:44 PMif i go to the global search and search new access token, which is what I did, i see this screen which didn't work in creating the access token
AK47
06/22/2022, 5:44 PMmessage has been deleted
AK47
06/22/2022, 5:45 PMif i go to my dashboard, under settings, and click manage access tokens, (i se the same list) and then new my access token...then it shows me a different screen and the access token i created works
AK47
06/22/2022, 5:45 PMmessage has been deleted
n
NickSuite
06/22/2022, 8:52 PMI always generate it from Manage Access Tokens and it works.
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AK47
06/23/2022, 12:09 PMI tend to use the global search for everything, but I guess I can't in this scenario. I wonder why the difference. Anyway, thanks for the assist
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