Has anyone ever encountered an error uninstalling ...
# sdfz
Zo
06/21/2022, 10:55 PMHas anyone ever encountered an error uninstalling a SuiteApp? I have attempted to uninstall and it has failed, leaving me unable to re-install the SuiteApp. I have submitted an SDN support case but hoping to gain some insight from some of you.
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Matt Bernstein
06/21/2022, 11:14 PMyeah. mine fails every time on the first try. I have to uninstall usually 2 or 3 times for it actually to uninstall. I’ve never reached out to support though. Interested to see what they say
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Zo
06/21/2022, 11:23 PMInteresting. We've attempted at least 4 times and still received failures. We also went back and manually deleted any lingering script objects thinking that to be the issue.
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Matt Bernstein
06/21/2022, 11:23 PMdid you check the sdf log?
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Zo
06/21/2022, 11:25 PMDeployment Audit Trail did not list any logs for our uninstallation attempts.
Zo
06/21/2022, 11:26 PMIs there another way to uninstall that I am overlooking. We are attempting to uninstall from the Installed SuiteApp page
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Matt Bernstein
06/21/2022, 11:28 PMyou’re right. there is no log if there is a failure… not super helpful. just an error reference. that’s the way I always uninstall. i wish I could be more help
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Zo
06/21/2022, 11:30 PMNo worries at all. Thank you for the response.