When I add the following formula in Formula(Text) of a production account I get the entire formula as a result, but when I use the same formula in a demo account I get the name of the employee who created the transaction - as expected. '<table style="table-layout:fixed; width: 200px;"><td>'||{createdby}||'</td></table>' For some reason my previous post was deleted 🤔. Appreciate if you could share your thoughts.

has HTML in searches been disabled in the general preferences?

It was indeed. Thanks for that @Tristan Day