Regarding Credit Holds: If there is no A/R balance for a customer, can sales orders still be approved (non-GL impacting)? If so, is there a way to decline the order before being approved?

Hello, In reality, sales orders whether they are approved or not do not have an impact on the GL. Only the invoices generated from these orders have an impact on the GL. For the approval of the order you must develop a workflow with buttons ("Approve" and "Reject") which will allow you to reject the order without necessarily approving it.