Hi folks, I have now have 2 instances of negative inventory and I've tried the following to no avail to try and get the negative inventory out. Anyone else seen this issue?
Some background - The item shows a quantity on-hand of 10, shows 0 committed and 0 available. When I search for the item via saved search it shows a quantity of -10 not assigned to a bin (we use bins and inventory status but do not use lot numbers or serialized inventory)
I've tried the following
• Review negative inventory - item does not show in this report
• Bin putaway worksheet - we use bins and the negative inventory is not assigned to a bin nor can I get it to a bin as bin putaway worksheet only works with positive integer values
• Inventory worksheet - I've tried this form to just try and set the inventory quantity and assign it a bin and inventory status. This did not work. If I set the new quantity to 10 it will then show 20 on hand and 10 available so the negative inventory is still in there
I am stumped and NetSuite said to just delete the item and copy it but now this has happened on a second item so I'd like to find a fix. An ideas?