Jacob Burke

05/06/2022, 4:58 PM
One of our employees is using the NetSuite Mobile app in order to login to employee center and clock time. For some reason, it wouldnt let him in, and so I manually changed his password and required a change when he logs in. Now it takes him to the reset password page, he puts a new password, then goes to the login page. It keeps looping him through these pages. I have asked him to try it on a laptop, but in the meantime, any suggestions?

Mark C

05/09/2022, 2:36 PM
I'm seeing this behavior in a few areas too, particularly when we're using authentication to our SuiteCommerce site for some users, but it's happened in other places as well.