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Watz

04/28/2022, 2:41 PM
Hi, we have an Okta SSO setup where it provisions user. Anyone with experience of automatically assigning departments through Okta where you don't need to set the department manually in okta? We have a setup where the HR-system feeds attributes into Okta and we would want to map that info to a department on a user in Netsuite.
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NetSuite_Sherpa

05/06/2022, 2:56 AM
We have historically had trouble with Okta provisioning the user because there is not enough information in the onboarding documentation to determine the correct role to provision. Are you first able to select the proper role for the user from the HRIS?
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Watz

05/06/2022, 7:41 AM
No, I think our tech support assigns the roles manually for now. (through groups in okta) We got info from some support at Okta that you couldn't set Object properties (which the department is in okta) through formulas or profile mapping. Now I've resorted to creating a separate integration that updates the additional information from the HRIS through our data warehouse.
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