Hi, Can someone please confirm how a customer paym...
# accounting
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Hi, Can someone please confirm how a customer payment is voided in a closed period. Our finance team member applied a payment on customer account level, with no invoice. In this such case, can we follow the same steps as voiding a payment with an invoice. Does it also require creating a manual reversal Journal, applying it against the customer payment? Please confirm. Can I follow the below suiteanswers? https://suiteanswers.custhelp.com/app/answers/detail/a_id/36217/loc/en_US