Hello! What would prevent a role from being able to check the PAUSE DUNNING checkbox? I have confirmed the field is display is set to normal, and the role has all dunning premissions available.

Which record? Customer? Invoice? Invoice Group? Does their role have access to edit the record?

Customer record only This role has full access to customers. I don't think we require a Dunning Pause Reason, but that field is also not editable for this role. I can check and select a reason in Admin role, and have checked the permissions needed on the Dunning Manager role to make sure our custom role has all of the same permissions, but the fields are still showing as disabled for them.