We have the following scenario we would like help on. We have a customer on a specific price level e.g. 1. Trade. They also have pricing under the financial tab, and sometimes they may have a price set on a price group or individual product at a price level, that doesn’t have a value. e.g. on item ABC132 there may be no price set on the F level, however the customer is set on F level pricing for that item on the customer record. In this instance, when we enter a transaction, the price is defaulting back to Base price, not 1. Trade price. Can anyone help explain why please?