I have a (SS1) custom form script on Employee, loa...
# generalj
jen
06/13/2022, 8:51 PMI have a (SS1) custom form script on Employee, loads fine on my other SB, but on my new one it’s literally not there when the page loads and then it falls over on PageInit. Have cleared browser cache, no luck. No changes since all data was copied from the (working) SB
k
kwood
06/13/2022, 8:54 PMI've only had it happen when things get deprecated usually after the version upgrades. Any errors in the browser console?
j
jen
06/13/2022, 8:56 PMThe file literally isn’t loaded in the sources
jen
06/13/2022, 8:56 PMit’s just…not there
jen
06/13/2022, 8:56 PMit’s in the file cabinet in the right place
k
kwood
06/13/2022, 8:56 PMOh weird, never seen that before
j
jen
06/13/2022, 8:59 PMcomparison, SB1 (working) in foreground, SB5 (not working, created from SB1) in background
jen
06/13/2022, 8:59 PMmessage has been deleted
jen
06/13/2022, 9:00 PMshould have two scripts in
mediak
kwood
06/13/2022, 9:01 PMProbably an issue with the process you used to copy it over
kwood
06/13/2022, 9:01 PMWas it native netsuite functionality or a 3rd party suiteapp?
j
jen
06/13/2022, 9:02 PMit’s just our own Custom Form script
k
kwood
06/13/2022, 9:02 PMI'd look for errors there, then
j
jen
06/13/2022, 9:02 PMother stuff seems to be fucky with this SB
jen
06/13/2022, 9:02 PMit’s a script that hasn’t been changed in years though….nothing should be different between SB1 and 5, this is so weird
k
kwood
06/13/2022, 9:03 PMHave you done a refresh since 2022.1?
kwood
06/13/2022, 9:04 PMsometimes they change things without telling anyone.
j
jen
06/13/2022, 9:08 PMYes
jen
06/13/2022, 9:08 PMI can see what’s going on….the URLs it’s trying to load for the files are SB1 urls, kinda
jen
06/13/2022, 9:09 PMI think they don’t have it set up properly to work with copying data from SB to SB
jen
06/13/2022, 9:10 PMmessage has been deleted
jen
06/13/2022, 9:10 PMmessage has been deleted
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